Metrology Support Company for a NanoWorld

Optical Metrology System & Support Company at Your Service


Services

Last update: 2015-11-17

EUMETRYS supports associated SERVICES for all IVS products
 
 Expert service and support for IVS optical metrology systems by long-time experienced engineer at your site

 World wide support using local engineers and global expertise.

 Contract and non-contract service offered on demand

 Complete stock of new and reconditioned spare parts at cost-effective prices for all IVS models

 Complete in house rebuilding / testing capability offered by our partnership with Inspectrology

 Advanced data analysis package proposed in association with our external resources

 Strong corporate support with our partnership from Inspectrology

 We proudly report over 300 systems delivered to our customers


    
Preventive Maintenance services are proposed in Europe by EUMETRYS in order to ensure that the IVS systems are running to factory specifications. We are able to combine our applications expertise with the Preventative Maintenance, to address and answer all customer's questions and to resolve issues and concerns on the fly when possible or to report specific issues to the Inspectrology Engineering Platform via our escalation process when necessary. On top of that, we always work with process engineers to ensure that multiple IVS tools are well matched within a given site for an efficient measurement strategy.

Preventive Maintenance (PM) Services on IVS products are recommended on a quarterly basis. EUMETRYS proposes various Service Contracts for your IVS Systems, from Basic Contract coverage all the way up to the full service support programs. We also design customized service contracts for our customer. All of our service contracts are backed by our expertise for the entire IVS Metrology System line. We also provide PM on a non-contract basis.

Preventive Maintenance Services are available for all IVS Metrology Tool models including IVS 185, IVS 165, IVS 155, IVS 135, IVS 130, IVS 120.


Contact us for more information on our customer satisfaction
dedicated service contract
.



Emergency Service
Whenever it is needed, we provide emergency service and parts exchange using the most efficient path to respond to customer need achieving best possible response time to reach customer satisfaction daily.
Call us at +33 620 171 572



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